TERMS & CONDITIONS: This website is owned and operated by Positive Health & Fitness. These terms set forth the terms & conditions under which you may use our website and services offered by us. This website offers visitors a chance to book services for personal training and nutrition coaching. By accessing or using our website of our services, you are approve that you have read, understood, and agree to be bound by these terms.
The prices we charge for our services listed on the website, we reserve the right to change our prices for our products displayed at anytime, and to correct pricing errors that may inadvertently occur.
We may contact you regarding your account/purchase to troubleshoot problems, to resolve dispute, or to collect fees owed.
We may contact you with the info you provided us such as via email, text, telephone, or postal mail.
REFUND/CANCELLATION POLICY: For our subscription based programs, you may cancel your subscription at any time. However, you will not be refunded the months you have fulfilled. You will receive a refund in the same payment method you used.
Workouts are non-fundable.
FULLFILLMENT POLICY: The first set of customized workout plans will be sent within 1 week of purchase. Training sessions & nutrition sessions will be booked and set as agreed upon with customer. Timeframe will depend on availability.
PRIVACY POLICY: We only store information customer agree to send to us. Such as an email address when they asked for more information. When you conduct an transaction on our website the information will only be used for the specific transaction.
Our company is hosted on the Wix.com platform. Wix.com provides us the the online platform that allows us to sell our services to you. Your data may be stored through Wix.com storage databases. They store your data on a secure server behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.